Shipping policy
Shipping Policy
Order Processing Time
- Orders are processed within 2–5 business days (excluding weekends and holidays) after receiving your order confirmation email.
Domestic Shipping Rates and Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
International Shipping
- Business Techno Institute offers international shipping to select countries. Shipping charges and delivery times will be calculated and displayed at checkout.
Shipping Confirmation and Order Tracking
- You will receive a shipping confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
- Business Techno Institute is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages and Issues
- If you receive a damaged or defective product, please contact us immediately at businesstechnoinstitute@gmail.com with photos of the product, your order number, and any other details. We will evaluate the issue and make it right.
Returns and Exchanges
- We do not offer returns or exchanges unless the item you received is defective or incorrect. In such cases, please contact us at businesstechnoinstitute@gmail.com with details, and we will assist you.
Lost or Missing Packages
- If your package is lost or missing, please contact us at businesstechnoinstitute@gmail.com with your order number. We will investigate the issue and work towards a resolution.
Contact Us
- For any questions or concerns regarding your order, please contact us at businesstechnoinstitute@gmail.com.